Digital banks are moving into telecom as they test if owning mobile networks can finally keep restless customers loyal
The banking-telecom crossover is accelerating faster than regulators or customers expectedMobile connectivity…
Ionos shocks users with surprise mid-contract fee hike as angry customers scramble to save their small business websites
Ionos blames its partner’s license costs for the sudden pricing changeCustomers say…
The trust recession: why customers don’t trust AI (and how to fix it)
We all know what great service feels like. It’s Tom, the wedding…
Farmers Insurance data breach sees over a million customers hit – here’s what we know
A third-party vendor notified Farmers of a breach on May 30An investigation…
Air France and KLM customers may have had personal details exposed following data breach
Unidentified hackers access Air France and KLM through a third-party service providerThe…
Microsoft quits Pakistan, but says customers won’t be affected
Microsoft will end operations in Pakistan 25 years after it moved therePolitical…
Qantas reveals massive data breach – 6 million customers possibly affected, here’s what we know
Unidentified threat actors target Qantas call centerThis allows it to gain access…